tag:blogger.com,1999:blog-8080816235590144089.post8540548245553019004..comments2024-03-19T12:41:33.475+01:00Comments on My Life in Flip Flops: Extra EnergyJennyffhttp://www.blogger.com/profile/08133651986287619972noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-8080816235590144089.post-60288326878793617822016-06-12T20:37:00.865+01:002016-06-12T20:37:00.865+01:00Word of warning. If you cancel the direct debit, ...Word of warning. If you cancel the direct debit, they will put you onto an extortionate tariff. I know, it happened to me. It's in their T&Cs and you can't do anything about it. Just switch providers, they will pay back what they owe you at the end into your account, via the direct debit you have set up. Best thing I ever did was get away from them, dreadful dreadful company. I can feel my stress levels going up just talking about it.Carolinehttps://www.blogger.com/profile/05988418539454190206noreply@blogger.comtag:blogger.com,1999:blog-8080816235590144089.post-90694676551204646732016-06-06T06:06:22.779+01:002016-06-06T06:06:22.779+01:00What is wrong with these companies? I think it'...What is wrong with these companies? I think it's actually theft it's outrageous. Good luck with it all im sure you will get it sorted. Wendy @ The contented Cavernhttps://www.blogger.com/profile/12997397522566070661noreply@blogger.comtag:blogger.com,1999:blog-8080816235590144089.post-81690755114514676752016-06-05T20:21:48.025+01:002016-06-05T20:21:48.025+01:00So ridiculous!!!!!!!!!!!!! So ridiculous!!!!!!!!!!!!! snoopydogknitshttps://www.blogger.com/profile/03471735246770038610noreply@blogger.comtag:blogger.com,1999:blog-8080816235590144089.post-19267677675978957192016-06-05T15:17:16.826+01:002016-06-05T15:17:16.826+01:00Oh dear, it gets worse rather than better! My sugg...Oh dear, it gets worse rather than better! My suggestion is to start hoarding wool so that you can insulate your house and won't need to pay for heating!josiekittenhttps://www.blogger.com/profile/15785710144572421726noreply@blogger.comtag:blogger.com,1999:blog-8080816235590144089.post-81824251542512142252016-06-04T22:27:46.826+01:002016-06-04T22:27:46.826+01:00Shame you can't install solar panels and bypas...Shame you can't install solar panels and bypass them entirely . . . Victorianoreply@blogger.comtag:blogger.com,1999:blog-8080816235590144089.post-32156783772077509922016-06-04T21:34:45.614+01:002016-06-04T21:34:45.614+01:00I would cancel the direct debit. That might make ...I would cancel the direct debit. That might make them sit up and listen. They can hardly 'cut you off' while you are still in credit and at least they won't be holding even more of your money. I had a dreadful time with this company when trying to get the refund we were entitled when we moved house; they used every excuse under the sun and constantly made false promises. I really do sympathise with you. Good luck, just keep up the pressure, formally log your complaint and refer the matter to the Ombudsman. You really can't believe a word they tell you. Best wishes, LynAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-8080816235590144089.post-67554044921886027352016-06-04T19:23:42.483+01:002016-06-04T19:23:42.483+01:00Oh - I can relate to this, as we have been dealing...Oh - I can relate to this, as we have been dealing with Indian call centres trying to sort out our new "superfast" fibre broadband ........Anonymousnoreply@blogger.com